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Naomi Ruiz

Naomi Ruiz

Orlando

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GENESIS CONTRACTORS & MORE

Personal Assistant

· Effectively communicate with customers.
· Schedule appointments for estimates and service.
· Create new accounts for past and present customers.



Accomplishments with Genesis Contractors
· Developed a more efficient filing system for easy access to records.

Career medium 02
Career
Career medium 03

AVIS BUDGET GROUP

Rental Sales Agent

· Effectively processing rental agreements while responding to all customer inquiries in a professional and friendly manner.
· Successfully promote and sell Avis products and services.



· GOAA (Greater Orlando International Airport) Security Cleared.
· Full knowledge of Avis Budget Car Fleet.
· Avis Budget University Customer service and Wizard certified.

Accomplishments with Avis:
· Awarded #1 sales in Accessories and Insurance.
· Awarded #1 sales in Gas and Upgrades.
· Awarded “Voice of the customer”.

Career

FANEUIL / SUNPASS

Customer Service Specialist

Successfully promoted Sunpass products while answering customer service questions in a friendly manner.
Answering questions and assisting customers to resolve issues.


Accomplishments with Faneuil/Sunpass
· Top performer for March 2011.
· Six “Above and Beyond” awards for exceeding the expectations of the customer.
· Awarded for lowest handling time.

Career medium 06
Career
Career medium 01

TONY’S HAIR SALON

Assistant

· Assisted with filing records keeping the system organized and easy to access all the data.
· Answer a multiple phone lines & maintained computerized records for all customers.
· Enhanced customer relations by resolving customer and vendor issues timely manner.

Accomplishments with Tony’s Hair Salon
· Established good relationships with customers and created return business for the salon.

Career

Colonial High School

high school diploma