Dr. Greg Birsky's Integrated Therapies
September 2006 — January 2015
Multi-disciplinary office with four practitioners delivering integrated healthcare:
Managed and hired all office staff. Improved new patient intake procedures. Created new email communications initiatives for ongoing patient engagement. Evaluated community sponsorship opportunities, recommend programs to support with services gift certificates and tracked redemption of offered services. Reviewed local media for coverage of patient student athletes and posted in Doctor's waiting room. Maintained patient database. Oversaw ordering and distribution of nutritional supplements and physical therapy equipment. Managed all revenue receipts daily/weekly. Developed rolling waiting list policy and process to manage day of cancellation fill ins. Prepared for and managed 2013 office move. Managed an on-time office where patients could count on their time being respected. Built and maintained positive patient relationships.