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Muhammad Shazrul Izham Bin Mokhtar

Muhammad Shazrul Izham Bin Mokhtar

Indoor Sales Representative

Stone-Mashe Sdn Bhd

56000 Cheras, Kuala Lumpur

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Stone-Mashe Sdn Bhd

Indoor Sales Representative

1. Cold calling prospect for the purpose of promoting and customer follow up.

2. To maintain, track, monitor

Hyatt Regency Kuantan Resort

Guest Service Officer (GSO)

1. Process of check-in and check-out

2. Response to the requests of all guests in the assigned area.

3. Provides all guests with the undivided attention, to provide the best possible service.

4. Ensuring the club lounge is properly maintained at all times.

5. Stocks all the self-service areas.

6. Keeps the club lounge running smoothly and do the best to make sure all guests leave satisfied.

S.M.K Sultan Abdul Aziz Teluk Intan, Perak

Sijil Pelajaran Malaysia

1B 3C 2D 2E

Politeknik METrO Kuantan, Pahang

Diploma in Tourism Management

CGPA 3.38

McDonald's

Restaurant Crew

McDonalds crew members work in the kitchen preparing food and at the front counter helping customers through the ordering process. Team member job duties include operating a cash register, running the drive-thru, cooking Big Macs and other menu items, cleaning the restaurant, and completing other assigned tasks.

Kemaman Station White Coffee

Assistant Restaurant Supervisor

1. Responsible for guiding the hostess, waiter/waitress in the performance of their jobs.

2. Responsible for ensuring sufficient operating guest supplies, beverage supplies and operating equipment during outlet’s operation.

3. Responsible for the over all sanitation and cleanliness.

4. Responsible for the proper maintenance and good working order of all equipment, furniture and fixtures.

5. Performs other duties and responsibilities assigned by immediate supervisor.