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Monique Williams

Monique Williams

Dispatcher

Golden State Overnight

Oakland, CA

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Golden State Overnight

Dispatcher

Create everyday work and implement schedules.
Receive and prioritize calls and complaints from the public.
Responsible counseling drivers and providing disciplinary action when needed.
Responsible for processing payroll for 50+ drivers.
Assist drivers with any delivery issues.
Data entry.
Perform pre and post truck inspections.
Monitor special accounts.
Maintain a record of all packages picked up and delivered.

Career medium 03
Career
Career medium 04

H&R Block

Receptionist

Creation of various documents using a wide array of software programs.
Provided clerical support to Executive level employees.
Answered 10 line phone system, received and delivered messages.
Scheduled reservations for customers.
Light bookkeeping duties that involved receiving and recording large cash payments.
Data entry.
Handled highly confidential information on a daily basis.
Other general office duties as assigned.

Career

Golden Gate Fields

Administrative Assistant

Accurately performed a vast array of timed assignments.
Heavy data entry.
Provide administrative/secretarial support for various departments/divisions such as answering telephones, assisting visitors and resolving a range of administrative problems and inquiries.
Order office supplies and coordinate repair services for copy machine, fax and printers.
Registered and received guests in a pleasant and enthusiastic manner.
Photocopied/faxed documents, prepared UPS mail, maintained files and supplies.
Prepared complexed projects using various computer software.

Career medium 04
Career

Skyline High School

High school diploma, General studies