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Monica Rupert

Monica Rupert

Flight Attendant

Endeavor Air

Flight Attendant at Endeavor Air

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Endeavor Air

Flight Attendant

*Please note: Endeavor Air was formerly Pinnacle Airlines, and formerly Mesaba Airlines, all of which I have been employed by*
-Coordinate, lead and direct safety and passenger service activities in the cabin
-Keep open line of communication between Flight Deck, ground personnel, cabin crew and passengers
-Perform safety checks, passenger count, close aircraft and flight deck door ensuring an on-time departure
-Provide excellent customer service, including delivering beverage and meal service to passengers
-Maintain professional appearance and adhere to uniform standards

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Career

Phi Mu Fraternity

Member

Please see 'Organizations' section for roles within Phi Mu Fraternity.

Charming Charlie

Charmer

-Used Week to Date (WTD) sales to reach goals for overall store
-Utilized company marketing tactics in regards to store appearance
-Created a positive experience in a fast-paced environment while maintain excellent customer service --Greeted and enrolled customers in an e-mail newsletter through sales transactions in an efficient manner

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Career
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Mall of America

Events & Marketing Operations Assistant

-Co-planned Toddler Tuesday events with co-worker ensuring activities were booked properly, paperwork completed, and event ran smoothly
-Worked as a team player to efficiently complete tasks at events as well as behind-the-scenes
-Attended all meetings with department as well as cross-departments for operations

Career

UWRF Student Affairs - International Student Services

Student Manager - New Student and Family Programs

-Worked as a liaison between international students and campus to ease the transition of culture shock and provide resources to students in all aspects of the University and American lifestyle
-Assisted with the application process and interviews of an additional Student Manager
-Hired and trained 8 Student Orientation Leaders to assist with new International Student Orientation (ISO)
-Greeted international students at the airport and served as a check-in person and driver

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Career
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UWRF Department of Residence Life

Resident Assistant

-Promoted an inclusive community through communication and interaction with residents
-Created cohesiveness between 8 staff members and 200 residents of the building
-Attended diversity trainings and in-service events to gain skills beyond the job
-Presented ideas through communication tactics and brought organizational skills to weekly staff meetings and individual meetings with Hall Manager

Career

ReBath Company

Sales Consultant

-Attended local events relaying information about the company to interested clients
-Set appointments with clients for in-home consultations
-Maintained cleanliness of work area and dressed in uniform for work
-Contacted staff about appointments set in a timely manner through in person, phone, and e-mail

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Career
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Lancer Catering

Banquet Server

-Responsible for set up and take down of outdoor picnics and assistance of weddings
-Assisted guests with questions and direction for serving times and activities
-Utilized teamwork to operate smoothly and efficiently
-Organized work room for appearance and ease of usage

Career

University of Wisconsin-River Falls

Bachelor, Marketing Communications Minors: Art and Professional Writing