August 2009 — Present
I am a Creative at Apple who teaches customers how to use their computer to their fullest potential. Assist One to One customers with projects to full completion. Give demonstrations of our latest operating systems, and advanced graphic software applications including Final Cut Pro, Aperture, iWork, iLife, iCloud. Create graphics and flyers promoting upcoming events. Create videos for in-store meetings.
I am also a team leader working to develop other co-workers' product knowledge and ensure that they have a basic understanding of software (so that they can reach their goals within the company and provide them with a better opportunity of advancement).
I am small device certified which allows me to troubleshoot customer's iPhones/ iPads/iPods. I provide basic technical support on Apple computers and have the knowledge to transfer data from computer to computer. I am also a Loyalty team committee member charged with coming up with fun and creative ideas to bring our team together and continuously improve morale throughout the store.