Graduate Student Center, University of Pennsylvania,
August 2013 — Present
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Devised system of analysis for competitive teacher salary and benefits for the Department of Education of Delaware. Currently gathering logistics behind a start-up organic grocer in West Philly.
Mentor to 64 incoming freshmen. Conducted over 19 hours of phone-counseling services, coordinating calls with a diverse range of students and needs. Consolidated student information, provided student-specific feedback, operated extensive email-outreach and social media forum for students. Currently planning events concentrating on freshmen experience and managing collaborative events between classes. Wrote welcome letters and summer updates for incoming students.
Trained in desktop publishing and design software, specifically Adobe products. Accomplished weekly deadlines for both design and content pieces.
Created Payment Plan for workers under the Semillitas Del Mundo business to ensure timely paycheck and production schedules. Worked on overall business organization, establishment, and relations with Peruvian managers abroad.
Scheduled appointments, able to meet and organize high demand, fast-paced customer service, mastered over twenty styles and modifications.
Increased sales through personalized customer service, reduced wait-time for fitting rooms and check out, and reduced inventory-loss. Maintained standardization and cleanliness through exceptional attention to detail.
Customer Service experience, data-entry/compilation, maintained phone and email appointment scheduling.
Organized marketing for on-campus recruiting and awareness of educational issues.