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Monica Barajas

Monica Barajas

Palmdale, CA

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Apguard Medical

Customer Service

Process incoming orders for durable medical equipment via fax and phone. Qualified the orders for insurance reimbursement. Excellent customer service skills. Built relationships with physician offices, hospitals and patients. Knowledge of medical terminology, ICD9 codes and HCPC codes. Answering high call volumes, back up receptionist when needed.

Career medium 01
Career
Career medium 04

Northeast Valley Health Corporation

Medical Assistant

Charting and vital assessment, phlebotomy and various laboratory procedures. Specimen collection and handling, injections, EKGs and preparations of sterile fields. Familiar with medical terminology, universal precautions and OSHA requirements. Answering phones, scheduling appointments and filing. CPR and First Aid certified.

Career

Apria Healthcare

Customer Service

Processed orders for durable medical equipment via fax and phone. Answering high call volumes and back up receptionist when needed. Built a relationship with physician offices and hospitals. Lead CSR, along with above responsibilities, supervised five Customer Service Representatives as well as processing their payroll.

Career medium 01
Career

Courtesy Career College

Medical Assistant, Medical Assistant/Phlebotomy

Instruction in being the link between the physician and nursing staff and the patient. Knowledge of front office applications and clinical procedures. Prepared for positions in the physician offices, long term care facilities or hospitals.

San Fernando High School

Diploma


On staff for the school newspaper. Played in the school marching band and was section leader as well as drum major.

University Of Antelpoe Valley

Certificate , Vocational Nursing

Nursing fundamentals such as vital signs, assisting patients with palliative care, transporting patients, pharmacology and medical/surgical care. Prepared for positions in the healthcare field as vocational nurses in private duty, clinical, hospitals, and long term care facilities.

Elected class treasurer