October 2011 — January 2014
• Handle all aspects of loan cycle: process application, perform risk analysis, underwrite and administer loan closing.
• In charge of preparing branch monthly charge-off projections, logging all branch secured loans, and ensuring all branch check and cash disbursements are in compliance.
• Responsible for customer payments, daily reconciliation of assigned cash register and preparation of cash register memorandum statement.
• Oversee 60 past due customer accounts daily to make certain appropriate solutions are accomplished as well as documented.
• Earned "Order of Merit" recognition in 2013 for high productivity in insurance sales.