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Mohammed Alnasiri

Mohammed Alnasiri

Service Manager

Al-Elm Information Security Company

Service Manager Of Muqeem

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Al-Elm Information Security Company

Service Manager

Service Manager of Sadad system

Al-Elm Information Security Company

Service Manager

Service Manager of the HIP System.

Al-Elm Information Security Company

Service Manager

Service Manager Of Muqeem

Career medium 06

Al-Elm Information Security Company

Operation & Customer Care Admin

Helped to automate certain process in our department, and transformed several manual forms to electronic one. I was also able to bring values to our service managers by visiting customers & listening to their needs, requests, and concerns. Such information was very helpful to the Service Managers in order to make their decisions.

Career

World Of System & Software

CTO

Career medium 01

KU-Information Technology

Computer Operator

1-Monitor system consoles, campus network, all data center servers, building and remote site
security monitors.
2.Respond to systems and service monitor information and initiate recovery or resolution.
3.Document problems in ticketing system.
4.Assist fulltime staff in problem detection, reporting and resolution for all Data Center problems,
environmental issues and events.
5.Assist fulltime staff in monitoring, problem reporting and quality assurance of nightly production
processing. 6.Act as Lead NOC Operator in the absence of full-time staff as required. 7.Project work as assigned.

Career

Knowledge Convoys Co. Limited

Technology Specialist

IT Support, (2005 to 2007) Building Networks, Installing server's system, and databases. Also,
Presentation and testing some programs, and Websites.
Support salesmen in technical presentation for future customers.
Interpreted testing programs to evaluate & modified product performance.
Responsibilities included Website management, maintenance of the website database, and
most importantly is to test websites before the company make the website available to public.

Career medium 04
Career
Career medium 06

World of System & Software

IT Support

Handled technical troubleshooting within an enterprise environment, including
system crashes, slow-downs and data recoveries.
Installation of new computer systems as well as recommend and execute client conversion.
Support salesmen in technical presentation for future customers.
Decreased process time and data entry errors by mounting an on-line program.
Give training and customer support for whole function to LAN users. Keep up departmental PC
workstations containing software installation and improvement.
Responsibilities included LAN management, maintenance of workstations, analysis and design
of database management systems.

Career

University of Kansas

Bachelor, Economics, and minor in Business

Johnson County Community College

BA