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Mohammed Abdul Huq

Mohammed Abdul Huq

NOC Engineer

Beam Telecom Private Limited

Riyadh

CCNA Certified, CCNP Certified ,Practicing CCIE Tech Geek, MPLS Network Engineer

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Beam Telecom Private Limited

NOC Engineer

Responsible for managing and escalating FTH network based issues around
Heterogeneous Technologies. Working as part of a team and operating in a fast
paced, changing and challenging 24x7 environment.

Duties:
Administering LANs,
Analysing & developing key components using methodology prescribed techniques.
Communicating with Field Engineers, specialists and other staff. to Keep 99% availability of ISP network.
FTH Network connectivity troubleshooting, ping, tracert, telnet.
Responsible for management protocol (SNMP) & Communication Protocols (LACP), configuration.
Investigating, diagnosing and resolve all network problems.
Maintaining pre-packaged software applications on the LAN.
Cisco & H3C switch configuration in particular VLAN configuration/troubleshooting.
Working with multiple technical platforms i.e. mainframe, two-tiered client-servers
and three-tiered client-servers.

Career medium 06
Career
Career medium 05

Dell

Tech Support Engineer

Duties:

Provide first-level technical support on Dell supplied XPS Series products and/or peripherals using documented procedures and available tools

Troubleshooting using techniques and tools to identify technical defects/issues
Actively supports the customer in all aspects through to problem resolution, keeping the customer informed and updated throughout life of incident
Maintains knowledge of Dell's product line and service offerings along with future industry products and technologies
Attends required technical training sessions and makes effective use of assigned lab time
Complies with schedule adherence to ensure overall service level targets are achieved
Identifies and provides input on unique or recurring customer problems

Career

Jawaharlal Nehru Technological University

Master of Technology (M.Tech.), Computer Science

Jawaharlal Nehru Technological University

Bachelor of Technology (B.Tech.), Electronic Communication

Little Flower Junior College

Mathematics

St,John's Church High School

High School Equivalence Certificate Program