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mohamed Attya

mohamed Attya

Sales Executive

Te-Data

Cairo

Sales Executive at Te-Data

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Te-Data

Sales Executive

.Handling customer and renewal monthly subscription and create new account in ADSL service.
•Agent Core and MED. Queue Handling customer inquires and complains.
•Provide internal and external customer with accurate and timely information.
•Assisting other division during the backlog period.
Recognition and achievement during my employment period:
- Nominated by my supervisor and selected by the Training Dept. to be mentor for the new call center representatives.
- Recognition from the Quality Assurance Division for our team for our excellent performance and keeping the first positions in quality among the Call Center Team for eight consequence months.

Career medium 02
Career
Career medium 01

Xceed

customer service representative

Main responsibility:

•Agent Core and MED. Queue Handling customer inquires and complains.
•Provide internal and external customer with accurate and timely information.
•Assisting other division during the backlog period.
•Assisting the Activation and Technical support and Billing and collection team as priority 2.

Recognition and achievement during my employment period:
- Nominated by my supervisor and selected by the Training Dept. to be mentor for the new call center representatives.
- Recognition from the Quality Assurance Division for our team for our excellent performance and keeping the first positions in quality among the Call Center Team for eight consequence months.

Career

Ecco

customer service representative

Main responsibility:

•Agent Core and MED. Queue Handling customer inquires and complains.
•Provide internal and external customer with accurate and timely information.
•Assisting other division during the backlog period.
•Assisting the Activation and Technical support and Billing and collection team as priority 2.

Recognition and achievement during my employment period:
- Nominated by my supervisor and selected by the Training Dept. to be mentor for the new call center representatives.
- Recognition from the Quality Assurance Division for our team for our excellent performance and keeping the first positions in quality among the Call Center Team for eight consequence months.

Career medium 02
Career

ESLSCA

Master of Business Administration (MBA), Business, Management, Marketing, and Related Support Services

Future Acadmy

good, Management Information Systems, General