Lead Business Analyst & Transition Manager
September 2014 — Present
As a Business Analyst,
Working side-by-side with client teams and (internal/external) Project Consultant/ Project Manager to serve as the bridge between technology and the business.
As a Transition Manager,
1) Acting as an interface to the business and providing effective communications to introduce the new service-division and act as point of contact for all matters regarding the new service-division. 2) Involved in interfacing with (senior) members of the different departments of Syx Automations Group International and vendors.
3) Managing all transition requirements for deployment of the new solution including, exit & entry requirements, channel migration, operational readiness as well as transition of in-house operational systems to the new integrated operation wide solution.