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Miraj Baldha

Miraj Baldha

Head - Customer Experience

Syx Automations

Ahmedabad Area, India, in

Lead Business Analyst & Transition Manager at Syx Automations India Pvt. Ltd.

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Syx Automations

Lead Business Analyst & Transition Manager

As a Business Analyst,
Working side-by-side with client teams and (internal/external) Project Consultant/ Project Manager to serve as the bridge between technology and the business.

As a Transition Manager,
1) Acting as an interface to the business and providing effective communications to introduce the new service-division and act as point of contact for all matters regarding the new service-division. 2) Involved in interfacing with (senior) members of the different departments of Syx Automations Group International and vendors.
3) Managing all transition requirements for deployment of the new solution including, exit & entry requirements, channel migration, operational readiness as well as transition of in-house operational systems to the new integrated operation wide solution.