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Ming Ye

Ming Ye

Department Manager of Product Center

Beijing Sunrise Techonology Co.,Ltd

Pre-sales Consulting Manager at Beijing Sunrise Techonology Co.,Ltd


Beijing Sunrise Techonology Co.,Ltd

Department Manager of Product Center

Result-oriented person who is experienced in the whole process of product life cycle, including: customer segment, value propositions, channels, customer relationships, revenue streams, key resources, key activities, key partnerships and cost structure.

“Multi-point Interactive Coursera” and “V-Course Academy Platform”
• Prospective demand research
o Industry research report collection and sorting
o Competitive companies’ research and analysis
• The UCD customer research
o Interviewed 100+ clients face to face in 8 groups.
o Designed and distributed 1500 pieces of questionnaires, gathered 1000 + effective questionnaire feedback
o data analyzed by effective analysis tools and filed BRD, MRD documents
• Write Product Requirement Documents
o 27,815 Chinese characters, 114 pages and more than 100 images.
• Product R&D
o Using Axure to make prototype which consist of all the main functional pages.
o Host the "Kick Off" meeting to transfer info to developers
o R&D Tracking

Customer Relationships Management
My company is trying to satisfy different demands of our various customers. So during my day to day job, I need to invest a considerable time in negotiating with our noble clients, in order to provide the excellent product to them.
• Various ways to interact with our clients to dig and find what they really need.
• Record and analyze customers’ requirements to make the right product to meet their needs.
• Serve as “Personal Tailor” to adjust our product to clients’ will to fulfill their dream.
• Been to 8 cities on business to get info directly from customers.

Sales Performance
• Sale in more than 20 cities
• Gained 17 million net profits by these products in 2013
• Accounted for 14% of total net profits of whole products

Product Quality Tracking System
• 23% quality loss cut down by this procedure

Career medium 03
Career medium 04


Technical Support Engineer

• Provide direct support for Linux, Mac and Microsoft computers and user access to corporate network.
• Provide direct support for services such as office phones, video conferencing, and remote access.
• Provide direct support for Google’s corporate resources and applications.
• Conduct a FAQ booklet according our thousands of historical service records.


Samsung Electronics

Technical Support/Maintenance Engineer

IT Group MES Assistant Engineer
Reputation for consistently creating value and delivering strong improving results
* Cooperate with inner-clients to buildup 3 Application Systems in function request, System design and database organization etc.
* Provide clients with 7×24 PMS system solution and troubleshoot technological problems
* Train our clients in system using skills for 12 hours per month

Logistics & Automation Group Assistant Engineer(Samsung Electronic LCD Industry in Korea)
Precision focus on identifying and capitalizing on new business opportunities to generate profitable and sustainable growth.
* Ranked high among the pioneers in the Technical Evaluation of On Job Training
* Won the 2nd Prize in the On Job Training Presentation Conference
* Solved 172 errors with 4 months inline, had 3 equipment improved and saved 3.2 pieces of LCD glasses per day(about RMB3840)

Career medium 02

Communication University of China

Bachelor, Computer Science and Technology