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Michelle Hicks

Michelle Hicks

Manager, Merchandising

For Love 21

Greater Detroit Area

Hard-working Fashion Marketing and Management graduate seeking opportunities within a company to further expand my knowledge and skills gained through school and experience. The fact that fashion can evoke any number of emotions in a person draws me to this industry. I use my eclectic taste to form new and innovative ideas i...

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For Love 21

Manager, Merchandising

-Oversee daily merchandising, floor set execution, sales floor replenishment, launches and updates, shipment, zero selling reports, loss prevention, and service
-Create floor set plans then direct store leads and sales associates on implementing the plan
-Develop and analyze field merchandise reports (Zero sellers, Top sellers, Bottom sellers) and adjust product placement accordingly
-Analyze inventory levels and store layout to make proper presentation adjustments
-Drive sales by leading and encouraging team to provide excellent customer service
-Manage and train team through merchandise handling; including receiving shipment, auditing and processing, placing the product, and replenishing the sales floor
-Respond to visual communications
-Maintain shipment related paperwork
-Secure stockroom to meet risk management requirements
-Track sales and demonstrate knowledge of KPI's
-Count register funds, check and respond to store emails and memos, perform nightly deposits, and fill change orders
-Perform Manager on Duty Tasks

For Love 21

Lead, Brands

- Ensure all merchandise is aesthetically pleasing and set to brand standards
- Develop floor-set maps and execute floor-set rotation
- Train and direct associates on merchandise presentation, shipment processing, and visual techniques; while ensuring floor is replenished
- Secure stockroom to meet risk management requirements
- Maintain all delivery and shipment-related paperwork and audit requirements
- Review and respond to emails and corporate visual communications
- Act as manager on duty as needed