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Michelle Fillhart

Michelle Fillhart

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Nordstrom

Sales Manager

-Build customer loyalty for the store through monthly outreach strategy, community partnerships and store events
-Content planning, recruiting and maintaining local influencer relationships for all Austin Nordstrom social media channels
-Support the connection and growth of relationships with the store's top customers
-Strategize and implement store relationship-based trainings to 500 employees
-Support and develop team of up to 20 personal stylists to exceed sales, event and client retention requirements

-Regionally awarded Manager of the Month, April 2016

Nordstrom

Divisional Department Sales Manager

-Oversee creative planning and execution of corporate-driven and department specific events
-Manage cross-functional teams to exceed their combined sales goal of $6M
-Conduct hiring, coaching, monthly reviewsr, promotions, terminations for a 17-member team
-Maintain and implement visual merchandising and inventory standards
-Develop and nurture strong partnerships with buyers, vendors and corporate partners

Nordstrom

Assistant Department Manager

-Oversee business development of 30 vendors and managers
-Recruit and develop team of 60 employees to exceed sales volume and client acquisition
-Manage competing priorities to consistently drive top regional sales volume results
-Ensure department volume, productivity and customer experience goals are met

Nordstrom

Personal Stylist

Avenue Five Institute

Statesman Skyline Theatre | Paragon Presents

Concert Production Assistant

Float Fest

Design Coordinator | Production Assistant