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Michelle Byrd

Michelle Byrd

Head Baker 3rd shift


Lowell, MA



3rd Shift Head Baker

I am responsible for all baked goods for the sales floor in the cafeteria, Jazzman's cafe, and catering. Items include, but not limited to, muffins, breakfast breads, croissants, scones, Danish, cakes, pudding, jello, cookies, brownies, 150 calorie program, holiday bake sale. My duties also include cleaning and sanitation, refrigeration temp logs, inventory, writing up orders, setting up and sending out deliveries, filling client orders, customer service, prep for the kitchen (vegetables, fruits, meats) communicating with the office staff and kitchen staff about 3rd shift needs and working as a team to help all shifts.

Career medium 01

Swiss Bakers

Assistant Bakery Lead

Training, morning set up, croissant and bread dough scaling, mixing, shaping and baking, product prep. I have a daily hand in production and baking all things swiss. Firing of orders and markets in a timely manor. Freezer prep, lying of pretzel products, pretzel production and shaping, communicating with each department and office staff of bakery needs, meeting and exceeding Mass board of health and OSHA requirements. My current duties also include but are not limited to, organizing utility staff, product ordering, inventory, guest service, problem solving, product development, operations development, ect...

Career medium 05

MassBay Brewing- Harpoon

Senior Baker

At Harpoon we are known for great beer but we are also known for our pretzels. All of our pretzels and sauces are made from scratch on premises. As the Senior Baker it is my responsibility to manage all aspects of the kitchen. Duties include ordering, negotiating pricing, product research, scheduling, sauce development using our beers, quality control, opening, closing, training new hires, interviewing potential new hires, developing a training program, festival planning, production of pretzels and sauces. I have great time management skills, can multi task, I'm use to long hours and can lift 50#. I have also been responsible for revamping the dough program from mixing to storage and new equipment needed.

Middlesex Community College


All emergency medical technicians are responsible for rushing to the scene of crisis and can perform basic life-saving techniques, including: Patient assessment. Burn management. Cardiopulmonary resuscitation (CPR) Emergency birth assistance. Extrication of patients from dangerous situations.

Middlesex Community College

Dental Science, Dental Assisting

Dental assistants assist the Dentist in providing more efficient dental treatment, by preparing the patient for treatment, sterilizing instruments, passing instruments during the procedure, holding suction devices, exposing dental radiographs, taking impressions, and fabricating provisional crowns. Dentist can focus more time on the procedure; the dental assistant then effectively becomes the Dentist's extra hands. I did receive my Associates in Science degree by taking classes while still I high school.

Lowell High School

Diploma, College Prep

Demoulas Market Basket

Head Cake Decorator

Cake decorator responsibilities were customer service, taking and filling cake orders, product knowledge, cleaning and sanitation, ordering, decorating cakes, cookies and cupcakes for sporting events , holidays and seasonal, also new cake designs, filling display cases and self serve freezer, new techniques, back up, teaching other employees how to decorate and write on cakes.

I had worked for Demoulas. Market basket for many years, my first three years was in the deli. From 1999 I was in the bakery and held many positions in the bakery... Head baker- baking cookies, pies, breads, muffins, ect... Packaging /Finishing- of all products produced. Donut/Bench- frying yeast and cake donuts, finishing, mixing muffins, angle food cakes, hermits, meringues, pound breads, following recipes. Assistant bakery manager- knowledge of all of the above, placing/receiving shipments, inventory communication with the main office and supervisor about sales and employees, any issues or concerns, holiday planning, scheduling, following OSHA program and board of health standards, all around care of customers, employee, product and equipment.

Career medium 01