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Michael Stinson

Michael Stinson

Mortgage Sales Consultant

JPMorgan Chase

Mortgage Sales Consultant at JPMorgan Chase


JPMorgan Chase

Mortgage Sales Consultant

• Originate consumer first mortgage loans in all 50 states, in a high-volume telephone sales environment.
• Responsible for entire product life cycle: from sales origination through post closing.
• Manage production pipelines to meet strict bank and regulatory timelines.
• Use outbound cold calling, prospecting, and referral networks to generate additional leads.
• Exceed measured KPIs of: application quality, call monitoring, sales volume, and customer satisfaction.
• Serve as the primary liaison with borrowers, outside entities (realtors, title and escrow officers, etc.) and other company employees to facilitate a prompt and efficient loan closing.
• Obtain and analyze customer financial and credit data.
• Registered with the National Mortgage Licensing System and Registry (NMLS) under the SAFE Act of 2008.
• 2013, YTD funded volume of >$90MM.
• Top 95% in production and funding to peers.

Career medium 01
Career medium 05

AT&T Mobility

Retail Sales Manager

• Develop and attain customer experience and sales objectives for store.
• Supervise the overall daily operation of a store including hiring, development, discipline, and scheduling of employees to ensure an extraordinary customer experience, cost efficiency and quality store operations.
• Maintain inventories at adequate levels and promote sales.
• Complete accounting and paperwork associated with cash receipts and pricing, and conduct physical inventories.
• Meet assigned sales performance and profitability criteria.
• Set appropriate individual performance standards for the store in line with national standards.
• Develop; implement, and monitor store prospecting plan to increase sales.
• Facilitate weekly staff training/educational sessions to increase knowledge, create high levels of motivation, and inspire team to achieve results.
• Establish and monitor store work schedules and staffing issues to effectively manage payroll expenses and to ensure cost effective store operations.
• Exhibit a high level of leadership presence within all aspects of the business and other internal departments.
• Effectively manage profit and loss responsibility for store and protect company assets.
• Analyze various business reports for trend analysis and strategic planning purposes.
• Maintain internal visual merchandising and in-store displays to ensure store appearance meets company standards at all times.
• Analyze transactions to continuously find methods to simplify procedures, improve processes, and maximize resources.
• Promoted from Assistant Store Manager.


Lowe's Home Improvement

Administrative Manager

• Managed Profit & Loss expenses for a $45 million in sales store.
• Prepared and presented daily status reports to senior management.
• Responsible for providing superior customer service, driving sales, and margin-in alignment with the financial plan of the retail store.
• Controlled and monitored overall store expenses, and ensured that all financial and merchandising standards were maintained and enforced.
• Helped support Store Manager to leverage sales and profit opportunities in the areas of Shrink Management, Operational P&L Lines, Markdown Control, and Theft & Fraud.
• Responsible for the overall safety, security, supervision, mentoring, and scheduling of all assigned personnel.
• Organized and coordinated meetings and trainings.
• Interviewed and evaluated job applicants.
• Promoted from Customer Service Associate.

Career medium 04

DeVry University

Bachelor of Science in Engineering Technology, Computer Science