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Michael Peinke

Michael Peinke

Floor Manager

Woolworths

Cape Town

Management at WOOLWORTHS SA

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Woolworths

Floor Manager

KEY RESPONSIBILITIES
• Maintain shop keeping standards within the Woolworths chain store principles
• Maximise sales by ensuring that the right volume and mix of merchandise is available.
• Manage the Woolworths Brand integrity
• Customer care and customer satisfaction
• Training and development of staff
• Shrinkage and Cost control
• Liaising with Head Office Foods Departments
• Availability of relevant management information
• Stock Management
• Hygiene and Cleanliness

KEY COMPETENCIES

• Excellent shop keeping and merchanting abilities
• Influencing Ability
• Communication skills (verbal, written and presentation)
• Customer Service Orientation
• Action and Results Driven
• Problem Analysis and Creative lateral thinking skills
• Planning and Organising skills
• Passion for Sales
• Initiative
• Confidence, adaptable/flexible

Career medium 02
Career
Career medium 06

SPAR

Sales Floor Manager

Duties included:
STAFF MANAGEMENT
CASH MANAGEMENT
CUSTOMER SERVICE
ORDERING AND DELIVERY OF STOCK
LIASE WITH HEAD OFFICE AND LOCAL SUPPLIERS
WORKED ACROSS ALL DEPARTMENTS

Career

University of the Free State

B.COM (Human Resource Management), Business Management

Majors:
Business Management
Industrial Psychology
Psychology

Subjects completed:
Industrial Psychology
Business Management / Marketing
Accounting
Statistics
Business English
Labour Law
Computer Literacy / Information Competency
Anthropology
Psychology

Education medium 01
Education

Queen's College Boys School

Grade 12

Highest grade passed: Grade 12 ( Matric Exemption)

Subjects passed:
English HG
Afrikaans HG
Mathematics SG
Physical Science SG
Biology HG
Accounting HG