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Michael Harris

Michael Harris

Global Quality and Vendor Manager

Santa Fe Relocation Services

London, SW15 4LY

I have eight years of experience of working within the global mobility industry, which has enabled me to gain a valuable skills set which is built around my knowledge and experience. I am enthusiastic, hardworking, honest, compassionate, self-motivated, either when working individually or as part of a team. I have practical e...

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Santa Fe Relocation Services

Global Quality and Reporting Manger

Implementation and transition of global mobility framework
AssignmentPro trainer for clients, internal staff and vendors
Analysing the feedback from the client on vendor specific questions
Interpreting data and reporting this to regional/global managers
Identifying underperforming vendors
Quarterly reviews of processes (internal/external)
Creating specific KPI’s for third party vendors based on industry standard and feedback