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Michael Mariaskin

Michael Mariaskin

Customer Project/Program Manager II (Release Coordinator)

HP Enterprise Services

Customer Project/Program Manager II (Release Coordinator) at HP Enterprise Services

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HP Enterprise Services

Customer Project/Program Manager II (Release Coordinator)

• Act as the primary liaison between HP and the Bureau of TennCare's Information Systems department to coordinate software deployments in support of Tenncare's nearly 8 billion dollar a year program.
• Create highly accurate software release documentation packages for all MMIS related software deployments to reduce bureau review time, ensure timely releases, and reduce the risk of audit findings.
• Facilitate Release Change Control Board Meetings with HP leadership to authorize changes to the release plan.
• Guide maintenance and modification work requests as well as large projects through the proper SDLC path from submission through post-implementation.
• Produce accurate and actionable reports for HP and Tenncare executive leadership providing status and metrics across the portfolio regarding throughput, quality, estimation of effort, and backlog inventory management.
• Identify risks early in the SDLC process so they can be mitigated or re-planned without impacting other work requests and projects.
• Participate in Process Action Teams to implement process improvement for increased quality, throughput, and achievement of contractual incentives.

Career medium 05
Career
Career medium 03

HP Enterprise Services

ID Management

• Handle provisioning and de-provisioning requests for a variety of systems.
• Served as a systems administrator for the TennCare Medicare Information System.
• Developed self-audit procedures to identify inappropriate access and accounts.
• Assisted with development of several IT security policies and procedures.
• Developed security roles for external organizations to streamline provisioning and mitigate risk.

Career

Old Havana Smoke Shop

Manager

• Managed day-to-day operations including training, scheduling, purchasing, event coordination, and supervision.
• Forged a loyal customer base by providing excellent customer service.
• Implemented programs and incentives causing total sales to grow by 200% in over 6 months.
• Handled IT needs of the store including network configuration, hardware repair, and mailing list management/maintenance.

Career medium 03
Career
Career medium 03

Self Employed

Independent Consultant - Primarily

• Diagnosed and resolved problems with routers, switches, firewalls, servers and workstations as well as external services such as mail and DNS issues in various production environments.
• Provided purchasing recommendations for Pocket PC hardware and software used to interface with industrial microwave instrumentation systems.
• Deployed Apache Web server with PHP and MySQL (LAMP) to support internal web based inventory application.
• Built and configured a secure Linux file and print server for Windows XP/Vista network utilizing Samba.
• Installed and configured Windows XP, Windows Vista, Windows 2000, and Linux for use as workstations.

Career

Creative Web Technologies

Network Consultant

• Managed multiple web servers using WHM/cPanel hosting platforms.
• Served as primary support analyst for approximately 100 customers.
• Performed phone system installations and maintenance of Trixbox CE/Pro and Asterisk@Home.
• Resolved issues by phone, email, and in person related to web, email, DNS, VOIP and analog phone services.
• Coordinated and facilitated installations and vendor meets for phone system installations.

Career medium 05
Career
Career medium 01

Turtle Creek Valley MH/MR Inc.

Network Administrator, Network/Systems Specialist

• Managed and maintained a network consisting of multiple T1 and DSL circuits, numerous routers, switches, and firewalls, 10 servers, 6 PBX systems, and 200+ workstations.
• Minimized outage frequency and duration through proactive network monitoring via SNMP and email alerts.
• Centralized agency account management by integrating 11 residential sites to the corporate network via site-to-site VPNs and Active Directory.
• Served as a project lead on a HIPAA security committee that developed and implemented agency wide policies.
• Administered the agency accounting server and software (CYMA) including problem resolution, installations, and upgrades.
• Designed and implemented Linux based server to monitor critical devices and services, provide company news, resource scheduling, surveys, trouble ticket/outage reports, and support knowledge base.
• Diagnosed and resolved support issues ranging from T1 outages to email configuration issues.
• Created group policies and accounts in Active Directory.

Career

Stargate Industries, LLC

Network Installations, Network Operations Center Analyst, Technical Support

• Managed and maintained a network consisting of multiple T1 and DSL circuits, numerous routers, switches, and firewalls, 10 servers, 6 PBX systems, and 200+ workstations.
• Minimized outage frequency and duration through proactive network monitoring via SNMP and email alerts.
• Centralized agency account management by integrating 11 residential sites to the corporate network via site-to-site VPNs and Active Directory.
• Served as a project lead on a HIPAA security committee that developed and implemented agency wide policies.
• Administered the agency accounting server and software (CYMA) including problem resolution, installations, and upgrades.
• Designed and implemented Linux based server to monitor critical devices and services, provide company news, resource scheduling, surveys, trouble ticket/outage reports, and support knowledge base.
• Diagnosed and resolved support issues ranging from T1 outages to email configuration issues.
• Created group policies and accounts in Active Directory.

Career medium 02
Career
Career medium 02

Pharmakon R&D

Computer Specialist/Lab Technician

• Gained skills and technical expertise in the operation and repair of mass-spectrometry, gas and liquid chromatography equipment.
• Maintained local DOS/Windows network, as well as built, configured, and maintained work-owned home-based computers.
• Performed quantitative assays on a variety of drugs and substances in an on call environment.

Career

Pittsburgh Global Access

Network Systems Consultant

• Designed dozens of websites and small office networks for local small businesses.
• Designed mail-order brochures and product catalogs.
• Implemented Y2K solutions for local small businesses.

Career medium 01
Career
Career medium 04

Oracle

Project Coordinator (Intern)

• Worked with a team to build web-based application used for remotely scheduling resources at any Oracle site.
• Provided onsite assistance for golf score database application used to support company-sponsored golf tournament.
• Designed corporate presentations using Microsoft PowerPoint.

Career

· Taylor Allderdice High School

Academic Diploma

Ohio University

Engineering Major

University of Pittsburgh

Computer Science Major