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Michael Loud

Michael Loud

Engineering Dispatcher

CBRE• Applied critical thinking to solve engineering specific issues throughout the Baylor Hospital

Real Estate & HR Professional

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Mercer

HR Benefits Specialist

Training Manual Modification/Assist with training and development.

· Ensured company quality standards were met by all employees.

· Acting liaison interpreting company benefits to employees and clients

Monitored and resolved issues pertaining to client benefits.

Career medium 04
Career
Career medium 03

CBRE

Engineering Dispatcher

• Applied critical thinking to solve engineering specific issues throughout the Baylor Hospital Systems.
• Coordinated and monitored engineering staff as they initiated and complete projects according to company specifications.
• Staying current with corporate communications via email, phone and other current technology.
• Managed vendor activity per client specification.

Career

Citi

Payroll Specialist

• Resolved internal employee payroll and benefits issues.
• Make sure the hours worked are accurate, the checks are cut correctly, and employees are paid on time.
• Managed long term & short-term disability benefits in addition to escalating payroll concerns to senior management.
• Interpreted company standards to internal employees assuring compliance

Career medium 03
Career
Career medium 04

The Hartford

Workers Compensation Customer Service

• Provided exemplary customer service through processing of workers compensation claims
• Highly functional accounts payable role requiring competency of state regulations.
• Corresponded with physician/doctors offices regarding payment of claims & medical invoices

Career

Trinity Valley Community College

Associate's degree