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Michael Bourne

Michael Bourne

Business Development and Channel Partner

Altus, SeTel UC

Greater Memphis Area

Two essential properties continue to wreak havoc with technology: Moore’s Law states that the power of computers is doubling every 18 months and Metcalfe’s Law says the power of network goes up with the square of the networked people interacting with it. Over the next 3 years, 90 million new devices will be connected to the I...

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Altus, SeTel UC

Business Development and Channel Partner

*Develop and execute new customers for Altus
*Identify and secure relationships with client base
*Source and qualify new sales opportunities through current relationships
*Create and execute upon business plans with individual clients needs, managing all aspects of the clients life-cycle, profit and investment model
*Work with current channel clients to increase sales and technical knowledge while identifying ways to incorporate new technologies into the clients existing business model
*Reinforce and drive our business model and overall strategies set by leadership throughout the Southeast.

Career medium 04
Career

SETEL UC

Business Development Manager

*SeTel is one of the largest providers of NEC and Shoretel phone systems and equipment as well as network/carrier consultants.
*We expertly match voice and data systems to match your specific needs.
*Founded in 1974, SeTel serves over 10,000 clients in 41 states ranging from medium to Fortune 500 companies.
Role:
*Develop new project management processes for SeTel allowing for better communication and faster turn-around on project start dates to over 700 clients in Memphis,TN office.
*Manage project lifecycle from development to implementation to project close, in both large and small customer bases.
*Work on solutions ranging from small one technology deployments to multiple technology projects.
*Work on projects involving product lines from Microsoft, EMC, NetApp, HP, Cisco, NEC, Shortel, IBM, VMWare, Citrix, and many more.
*Be the single POC for the customer for both large and small project, that might involve multiple vendors/partners/service providers.
*Develop project plans for larger projects to keep everybody on the same page when having weekly status calls. Also providing sometime different documentation for the CIO to develop to the CFO on how the project is progressing.
*Work with engineers to develop statements of work before a project has started.
*Work with post sales/client to develop any punch lists to take care of anything that needs to be addressed before the project can close.
*Ensure that the customer is happy with the overall project so they will continue to purchase through SeTel.
*Grow Memphis Office with new sales opportunities.

Career medium 06
Career

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