Retail Lending Processing Manager
December 2014 — Present
Management of the Mortgage & Consumer Processing Department.
I oversee the daily operations and provide coaching and mentoring to my staff members. This includes facilitating training opportunities and job shadowing to give my staff members a deeper understanding of the industry.
I work closely with Senior Management, Loan Originators, Retail Banking and the Underwriting teams to ensure deadlines are being met.
I also act as the lead resource for all compliance related items for the Retail Lending Department, specializing in TRID, TILA & RESPA.