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Melissa Wise

Melissa Wise

New Job

Mdrn. Group

Brooklyn, NY 11237


Coldwell Banker

Administrative Assistant

- Provided administrative support to supervising agents
- Screened calls, distributed incoming mail, and maintained an organized and accurate call log
- Coordinated and scheduled meetings, made reservations, confirmed appointments, and made travel arrangements
- Compiled and maintained excel spreadsheets
- Edited and proofread documents for accuracy

Career medium 01
Career medium 03

BCBG Max Azria

Floor Supervisor

- Served as a liaison between upper management and associates
- Recognized as a consistent top seller in the district
- Assisted in organizing special department events
- Mitigated customer concerns to ensure client satisfaction
- Expanded customer base by building and maintaining client relationships


Fordham University

Bachelor of Science, Biology


Keyholder/Service Manager

- Produced, planned, organized, and executed in store events that collaborated with successful non profit organizations, local charities, and popular social media influencers
- Delegated tasks to staff to ensure efficiency and maximize productivity
- Managed budgets and filed accurate and organized expense reports
- Monitored and analyzed daily, weekly, monthly and yearly key performance indicators to maximize customer satisfaction and identify areas of weakness
-Drafted event proposals for marketing events

Career medium 02

Mdrn. Group

Executive Marketing Assistant (Temp)

-Created unique and compelling content for several social media channels as well as a collective blog
-Edited and proofread documents to ensure accuracy
-Assisted Marketing Director in daily tasks such as agent branding, writing copy, managing agent marketing outreach, and staying abreast of current news in the lifestyle, real estate, and tech industries
-Collaborated with graphic designer to help produce flyers, brochures, and other printed materials

Sweaty Betty

Assistant Manager

-Provide highest level of customer experience to set an example to staff members and ensure client satisfaction
-Maintain optimal floor and stockroom levels to maximize UPT and create a seamless shopping experience for customers
-Recruit new team members, develop coaching plans, and encourage positive staff well-being
-Lead, train, coach, and motivate staff and management team to exceed goals and uphold brand integrity
-Monitor KPIs and give feedback based on consumer buying habits to ensure the success of the store

Lord and Taylor

Sales Associate

-Provided exemplary customer service experience by greeting and assisting customers through out their shopping experience
-Maintained optimal stock levels by replenishing floor merchandise
-Process cash, credit, debit, and check transactions
-Grew client relationships by opening new credit accounts
-Adhered to standards of cleanliness by ensuring the shop floor was sized, spaced, and replenished at all times

Sweaty Betty

Store Manager - U.S. Flagship

-Recruit, train, coach, develop, and motivate team to drive sales and provide exceptional customer experiences while achieving company objectives
-Monitor and analyze KPIs to determine areas that need strengthening for the success of the business
-Maintain staffing levels and adhere to scheduling budget guidelines
-Maintain optimal stock levels and ensure exceptional housekeeping and visual merchandising standards
-Plan, propose, and execute weekly in store events to generate traffic flow and maximize sales
-Collaborate with local fitness studios and fitness instructors to help drive the business and create successful partnerships