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Melissa Tondi

Melissa Tondi


Denver Automation and Quality Engineering (DMAQ)

Vice President, ProtoTest





Denver Automation and Quality Engineering (DMAQ)


Building a community around Mobile and Automation QE/QA/Test using the Open Space format - where the people who attend own the success of the group

Career medium 02


Vice President, Mobile Practice





Evangelizing Software Quality anyway I can!
2011 SQuAD Conference Chairperson
Board Member from 2007-2013

Pearson eCollege

Director, Software Quality Engineering

Responsible for all operations of Core Platforms Software Quality Engineers and Management across North America and Sri Lanka

Created a 15-person Management and Technical Leadership team

Introduced and executed the Practice Area Leadership initiative in 2011 which has been adopted by Software Engineering and Architecture departments – frequent speaker on and advisor to others on this topic

Created the Greatest Common Denominator (GCD) concept which has become an operational model for the department– frequent speaker on and advisor to networks on this topic

Introduced and implemented the Software Quality Architect role to support major strategic and complex product lines

Successfully applied a department-wide automation strategy using a combination of open source and paid automation tools

Career medium 04
Career medium 01

Tundra IT Services


Baseline Telecom, LLC./ Tundra IT Services, Inc. July 2005 – April 2006
Technical Writer/Process Engineer Consultant

Documented current processes and future requirements for the Frequency Management(FrM) segment of the 800 MHz Transition Authority project

Developed and test process designs and utilities for compliance and functionality

Trained project members on quality assurance (QA) methodology

Created requirements for the FrM Utility tool

Conducted client-centric interviews for process documentation

MD-IT, Inc. /Tundra IT Services, Inc. July 2004 – April 2006
Technical Writer/Trainer/Quality Assurance Consultant

Trained new and existing voice recognition users on proprietary software applications (Dragon, Enabler, MedSpeak VRE)

Tested releases of MedSpeak VRE and Enabler to requirements and client-listed needs

Created and design a custom suite of testing documentation, requirements documentation, and user, administration, training, and help guides/manuals

ReddShell Corporation/Tundra IT Services, Inc; November 2003 – July 2004
Quality Assurance Manager/Product Manager

Created and documented a custom suite of testing documentation, requirements documentation, and user, administration and help guides/manuals

Hired, trained, and implemented an eight-person QA department

Trained QA, Project Management, and Development staff in methodology and quality assurance procedures

Implemented and performed technical support for a vulnerability risk assessment product on time and under budget

Continued to provide as-needed testing and product management consulting services

Content Liquidity/Tundra IT Services, Inc; October 2002 – August 2003
Technical Writer

Documented Requirements of an Online textbook help application


Whittman-Hart / marchFIRST

QA Consultant

Managed multiple testing engagements – responsibilities included resource management, quality assurance methodology, test environment set up, third party vendor set up, testing tool recommendation, and overall project management

Assessed, planned, and tested web-based application software and packages

Proficient in multiple stage testing including System, Functional, Integration, Regression, and Acceptance testing

Produced test plans and scenarios along with baseline test data to support the testing effort

Managed testing lifecycle from onset to production

Documented test results and produced reports (both high level and detailed) to track the testing effort

Communicated with Development, Database, Management, and other teams in order to prioritize and assign defects

Created and/or executed testing tools including defect tracking, and test script generation

Career medium 05
Career medium 01

Time Warner Telecom / Howard Systems International

Software Test Engineer / Systems Engineer

Had an active role in all phases of product definition and development; including developing a testing strategy and test plan criteria

Managed testing responsibilities for several projects that were in various phases

Insured software products were testable, maintainable, and able to meet business process requirements

Documented and executed test cases and scenarios. Tracked testing progress through departmentally-defined tools and metrics

Contributed in a joint determination of the product’s deployment readiness

Assisted users in identifying and developing business needs that would result in systems acquisition/development activities

Developed high-level systems requirements and functional specifications for selected applications

Conducted requirements management activities throughout the software lifecycle, to include modification, expansion, and tracking


Great West Life / CIBER Information Services

Business Systems Analyst

Provided quality assurance for financial / business software applications

Evaluated and tested software to ensure programs function according to specifications

Performed and documented Year 2000 compliance testing according to standardized procedures

Conducted tests using established procedures and testing methods

Created and loaded test data utilizing SQL PLUS and UNIX commands and methods

Executed tests and reviewed, analyzed, and documented test results

Career medium 05
Career medium 05

ACandS, Inc. / Rocky Flats 779 Cluster Asbestos Abatement Project

Project Coordinator / Co-Project Manager

Coordinated and co-managed asbestos abatement project with various Rocky Flats-based companies

Reconciled costs incurred for numerous abatement projects

Created automated cost and reconciliation worksheets for multiple project tracking

Mediated between job sites and home office


IBM/Kaiser Permanente Clinical Information Systems Project

User Acceptance Tester / Project Planner / Functional Area Owner

Tested system and application for user acceptance and functionality

Analyzed business requirements, external design reports, and project documentation

Authored technical writing projects

Maintained master project plans and schedules for a $50+ million project

Administered the project and contract change control process

Reconciled labor and resource actuals versus planned allocations weekly, monthly, and annually

Career medium 01

Oral Roberts University

Bachelor of Science (B.S.), Biology/Biological Sciences, General