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Melissa Eddy

Melissa Eddy

Print Production Specialist

CEB

Washington, DC

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CEB

Print Production Specialist

•Create purchase orders and manage communication with vendors for all meeting materials and other printed deliverables
•Communicate proactively with staff across the firm regarding deadlines, scheduling, proofs, and delivery for each project
•Process inquiries and deploy email broadcasts

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Career
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Consolidated Graphics

Associate, Purchasing and Account Management at Mount Vernon Printing

•Delivered customer service solutions to over 50 clients, including the company’s five largest customers, for direct mail and print media advertisements
•Acted as sole purchasing agent for company with annual revenue of $14M by requesting estimates, managing project schedules, creating purchase orders, and nurturing relationships with over 75 vendors
•Developed a promotional products division within the company and oversaw outside turn-key operations
•Spearheaded a company improvement project to nurture customer relationships and improve customer outreach through social media
•Managed rebranding strategy to develop approximately 15 promotional products with new logo
•Created and edited the company quarterly newsletter using Adobe Photoshop and InDesign

Career

Residence Members Club

Membership and Events Management Intern

•Arranged a summer golf outing and dinner and conducted reminder calls to 25 members
•Prepared and mailed membership renewal forms and letters to 450 members
•Contacted 500 members via email and updated a Microsoft Outlook calendar with members’ birthday details

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lia sophia

Independent Jewelry Advisor

•Presented 4-8 direct selling shows per month to audiences of 12-15 people to sell Lia Sophia jewelry
•Submitted 7-12 orders per show via the internet, averaging a total of $500 in sales

Career

Rolls-Royce North America

Cost & Delivery Intern

•Developed research for Rolls-Royce International Business Groups that reduced costs by $45,000
•Created a Flight Deck Excel database to organize information regarding engine spares, arrears, and returns

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Career

University College of Dublin

Customer Relationship Management

Indiana University - Kelley School of Business

Bachelor's of Science in Business, Marketing and International Business