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Melissa Bedell

Melissa Bedell

Mobile Product Consultant

Solstice Mobile

Mobile Product Consultant at Solstice Mobile

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Solstice Mobile

Mobile Product Consultant

• Act as a servant leader for multi-functional application development teams, delivering high value applications to our customers and their users.
• Serve as liaison between product stakeholders and technical teams.
• Plan project scope, development capacity, project timelines, and manage project budget.

Career medium 04
Career
Career medium 02

Huron Consulting Group

Software Implementation Analyst

• Lead complex software implementations of the ecrt® application at top-tier research institutions.
• Analyze and document client business processes; identify key areas for improvement.
• Gather system requirements and lead application design sessions for different end user groups; strive to minimize burden and improve efficiency while completing job-related tasks in the system.
• Manage client communication and act as liaison between ecrt® development team and university staff throughout the implementation.
• Create and maintain libraries of test scripts for quality assurance system testing; organize multi-phase testing initiatives.
• Establish training plans and develop training videos, manuals, and reference materials for different end user roles.
• Utilize usability heuristics to provide informed recommendations to the internal development team in order to improve the user experience of the ecrt® application.
• Received Spot Award for organizing internal training initiatives such as New Hire PeopleSoft Training and Analyst Peer Community Training.

Career

Caterpillar Inc.

Student Consultant

• Analyzed materials usage in sand castings for engine blocks in Caterpillar’s Mapleton Foundry.
• Actively researched and compared different methods of sand reclamation.
• Consulted with vendors, comparing costs and feasibility of different proposals.
• Presented recommendations for implementation to Caterpillar which, once installed, will yield a savings of $19.34 million over a five year period.

Career medium 04
Career
Career medium 04

Merge.fm

Director of User Experience

• Provided feedback on original web application specifications, incorporating user-centered design principles.
• Managed entire User Interface (UI) design process throughout multiple iterations of system design.
• Produced deliverables such as wireframes, low-fidelity prototypes, high-fidelity prototypes, and storyboards.
• Led user testing sessions for web application features; documented results using screen-capture software.
• Organized focus groups to gain user insights on product.
• Built relationships with potential customers and investors at networking events.

Career

User Centric, Inc.

User Research Intern

• Provided research and analytics for device study on the user experience of personal fitness tracking devices including the Fitbit, Philips DirectLife, Gruve Monitor, and ActiHealth Pebble.
• Defined metrics of device usability in order to measure qualitative feedback.
• Synthesized quantitative data and user surveys to create comprehensive view of device usability.

Career medium 03
Career

Nordstrom

Sales Associate

• Exceeded sales target every period.
• Actively maintained strong customer relationships.
• Organized complex orders for clients during seasonal promotions.

Old Willow Club

Operation Analysis Intern

• Recommended changes to snack bar operations that resulted in a 20% improvement in profitability.
• Presented recommendations to Board of Directors, winning approval to implement changes.
• Performed detailed cost analysis, identifying cost and profitability by item.

Career medium 02
Career

New Trier High School

University of Illinois at Urbana-Champaign

Bachelors of Science, Industrial Engineering