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Melisa Woo

Melisa Woo

Graphic Designer

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MindField Group

Talent Acquisition Specialist

Manage the candidate screening process and recruitment efforts for clients across Canada. The screening process includes conducting telephone interviews, assessing candidate competencies and fit for vacancies with our clients. Develop an understanding of our Clients' operations, talent challenges, culture, and ways of working.

Specific clients worked on include the Overwaitea Food Group, Town Shoes, and Mr. Lube, recruiting candidates for frontline, supervisory, and management roles.

In addition to the above responsibilities, I successfully led larger recruitment projects (of 50-125 candidates) which included three new store openings and a re-branding of a fourth location. With each their own set of challenges, adapting quickly was integral to meeting the store's hiring needs. As well, I assisted with the training and coaching of new employees on processes and best practices, while actively seeking ways to improve current procedures and systems.

Career medium 06
Career
Career medium 02

Bell

Sales Consultant

Built rapport and relationships with clients and assist them in finding the right cell phone and plan that suit their lifestyle. Maintained a clientele with high customer satisfaction by setting appropriate expectations and sharing product knowledge in a way the client could relate to. Sales through strong customer service.

Maintained visual standards throughout the store, including signage and merchandising.

Trained and coached new employees on selling / customer service techniques, processes, and procedures. Acting supervisor when the store manager was away or unavailable.

Career

The Gap Inc.

Visuals Coordinator, Sales Associate

Organized and maintained all advertising collateral in the store. Executed window and product placement guides, which includes preparing and putting together all mannequins and displays.

Provided the highest level of customer service that The Gap was known for.

Career medium 02
Career

Langara College

Cerificate, Communication Arts

Simon Fraser University

Bachelor of Arts, Political Science