Canada & US Ocean Import Supervisor - FCL & LCL Shipments
March 2015 — Present
Overseas and manages the day-to-day Operations of the Trans-Pacific Ocean Competency Center
for Canada & US
-Centralized handling of all (Ocean) files across Canada & USfor all trade lanes.
-Approving vacation request, attendance and overtime via EZ Labour
-Yearly Performance Review / Talent Review for all staff
-Successfully onboarded the transition from independently operating, full functional Ocean
Freight across all regions in Canada (6 Ocean Freight Offices) set up to a
Centralized Production Center and Regional Customer Service Model in 2014.
- At the same time, also successfully implemented and took part of a new, globally adopted Operations software with very significant changes to work flows and significant investment in training and adaptation to Canadian requirements.
- With the fundamental changes in the Global and Canadian business model this was challenging transition that required strong leadership, constant engagement with the teams and colleagues, a solid understanding of the technical requirements of the international ocean freight business and freight forwarding as well as simply very hard work. Part of the responsibility was to have the users/employees to embrace change management
-Huge part of the role is to help execute and Optimize new processes as a key subject matter for the new operating system