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Melisa K

Melisa K

Canada & US Ocean Import Supervisor - FCL & LCL Shipments

DB Schenker

Vancouver, Canada Area, ca

An outstanding Supervisor with the leadership insights to strategically plan and direct operations to capitalise on emerging business opportunities. An energetic and high performing individual who develop on challenges. I embrace change and enjoy implementing new ideas into the work environment. The first-hand experience adds...

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DB Schenker

Canada & US Ocean Import Supervisor - FCL & LCL Shipments

Overseas and manages the day-to-day Operations of the Trans-Pacific Ocean Competency Center
for Canada & US
-Centralized handling of all (Ocean) files across Canada & USfor all trade lanes.
-Approving vacation request, attendance and overtime via EZ Labour
-Yearly Performance Review / Talent Review for all staff
-Successfully onboarded the transition from independently operating, full functional Ocean
Freight across all regions in Canada (6 Ocean Freight Offices) set up to a
Centralized Production Center and Regional Customer Service Model in 2014.
- At the same time, also successfully implemented and took part of a new, globally adopted Operations software with very significant changes to work flows and significant investment in training and adaptation to Canadian requirements.
- With the fundamental changes in the Global and Canadian business model this was challenging transition that required strong leadership, constant engagement with the teams and colleagues, a solid understanding of the technical requirements of the international ocean freight business and freight forwarding as well as simply very hard work. Part of the responsibility was to have the users/employees to embrace change management
-Huge part of the role is to help execute and Optimize new processes as a key subject matter for the new operating system

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DB Schenker

Ocean Import/Air Process Owner - North America

Understanding and ownership of ocean import freight along with customs operational processes and requirements. Ensure that the current processes are identified and documented, target processes are developed and documented, gaps identified and corresponding change needs defined. Implementation triggered and controlled in accordance with current regional/country business landscape. Identify changes that need to be communicated.Coordinate development and implementation of software program functionality tests. Assist on some regression testings. Preparation of reports on defects and problems that arise during software tests. Tracking of reported problems and defects and preparation for reevaluation and retesting of test reports. Preparation of test plans /scenarios for local case environment. Review, checking and follow up of test results.

- Assist with on site analysis, deployment assessments and go live support
- Support in development , organization and structure of training materials
- Consult in testing requirements
- Assist in “as is” processes to target workflows
- Identify gaps and develop change needs
- Implement and monitor air, ocean and customs operational process changes and assist in -change proposal recommendations, sequencing and prioritization
- Define process interdependencies and handover procedures. Develop and implement SOPs
- Further develop and engage SME network
- Participate in Business Council