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Megan McMurtry

Megan McMurtry

Business Analyst - Global Customer Success & Adoption

ServiceSource

Business Analyst II at ServiceSource

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ServiceSource

Business Analyst - Global Customer Success & Adoption

• Identify opportunities to improve operational efficiency, including quicker, simpler, more efficient ways to report data
• Liaise between internal and external stakeholders in Sales, Data, Operations, and Customer Success to analyze, communicate, and validate requirements for changes to business process and information systems
• Analyze reports and provide management with written and verbal reports on variances/trends, including providing recommendations for process improvements
• Understand business problems and opportunities in order to provide solutions to reach organizational
• Identify root cause problems and collaboratively design response
• Think creatively/unconventionally to develop solutions
• Identify areas of growth for team and individuals and provide clear, constructive guidance for personal and professional development
• Work with database management systems to organize, process, analyze, and store data
• Manage and coach 5-7 Business Intelligence Analysts on multiple business lines