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Megan Johnson

Megan Johnson

Marketing Strategist, Community Manager, & Writer

Freelance

Atlanta/San Francisco, Other

Marketing strategist, content/community manager Check out some of my work at: http://www.tipsywriter.com or http://www.spekt.net

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Freelance

Marketing Strategist, Community Manager, & Writer

Working with a wide variety of brands and clients, I’ve learned that there’s no one-size-fits-all solution, and the only thing that ever remains the same is the focus on the customer. You need to know when your customer sleeps, when they are online, when they share, and even what makes them smile. Once you determine those factors, you know what content to provide them, what they want out of a community, and when & where they frequent.

With my background in research, I’ve been able to scour through the trends, the troughs, and the worst of the apathetic middles. Typically, you’ll know at the end of a campaign if it was successful or not, but you need the data to explain what was effective,. That knowledge will allow you to repeat the successes more frequently, produce more impactful results, and in turn provide an overall better experience for the customer.

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Career
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Starbucks

Barista

While at Starbucks, I worked in a fast-paced, high-traffic, team-based atmosphere. Throughout my time of employment, I received multiple awards and recognitions for providing high-quality customer service and exceptional employee training. My greatest personal takeaway lies in the importance of attention to detail and the impact that has on a customer, such as perfecting a drink or getting to know what a frequent customer orders every morning on their way to work. This aptitude provides the ability to reach beyond the time of a shift and into life skills that can then be carried onto future endeavors.

Career

Emory University

Psychology Research Assistant

At Emory University, I worked alongside of a research director to design, commence, and conduct a longitudinal study. I personally worked one-on-one with participants of the study in order to gather the needed data. On a weekly basis, I met with a team to set goals and strategize changes to make in the future of the study. In my down time, I helped to gather, code, and analyze the research data using study specific metrics that the team created.

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Career

Emory University

Bachelor of Arts (BA), Psychology

Oxford College of Emory University

Associate of Arts (AA), Liberal Arts