Director of Product Development
June 2010 — Present
Working with Business, Marketing, Development, Design, Customer Support and Quality Assurance team members I managed a variety of product lines from planning to execution of day-to-day activities and delivery to market.
Responsible for the development and execution of product roadmaps while working closely with the CTO to build a dynamic and talented development team and ensure resource availability.
Interacted with customers, non-customers, stakeholders and conduct market research to identify and translate product requirements for current and future products.
Successfully implemented and maintained agile project management methodologies, principles and daily practices to a distributed team of IT professionals, developers and quality assurance staff.
Experience with the software development lifecycle and knowledge of web and cross-platform mobile programming with an understanding of technical development requirements and ability to anticipate and/or react to new technology or other demands.
Provided overarching management to the quality assurance department, defining test case & test plan requirements and providing guidance on best practices.
Introduced and managed customer and sales support by integrating 3rd party solutions to improve feedback, distribute support articles and communicate effectually with customers and internal staff.