Close Close Preview

Your amazing online presence is right this way.

Create your profile
Capture who you are, what you do, and where you're going. All in one place.

MBA Curry

MBA Curry

Customer Service Manager

Neugart USA

Charlotte, North Carolina Area, us

Innovative relationship builder possessing excellent communication skills with a MBA in Business Administration Specialties: Customer Support Management, Relationship Management and Development, Promotion of Process Improvement, B2B Sales, SAP and CRM experience, Account Management

Message
MENU ☰

Neugart USA

Customer Service Manager

Develop service procedures and policies to further streamline our processes while identifying areas of improvement
Manage, mentor and develop the customer service team
Generate and supervise the flow of quotes, orders, and shipments
Communicate directly with reps and direct customer regarding quotes, order, and products
Responsible for managing Warranty and Mechanical issues returns; oversee returns
Handle customer complaints and issues though investigate and collaboration with other team members
Analyze and maintain accurate records of customer service KPIs
Work with Accounting on pricing issues
Monitor inventory to make sure that parts are available for pending orders

Very good read

Jimmy Kimmel’s on-air message had an important lesson in it.

How empathy can help us save the world e0139a965fa4