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Mazleena Mazli

Mazleena Mazli

Fashion Advisor

Chanel Pte Ltd

Singapore

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Chanel Pte Ltd

Fashion Advisor

• Recommend potential products or services to management by collecting customer information and analyzing customer needs.

• Prepares product or service reports by collecting and analyzing customer information.

•Contributes to team effort by accomplishing related results as needed.

•Opens customer accounts by recording account information.

•Maintains customer records by updating account information.

•Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.







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• Provided intensive product knowledge to clients on the brands' products and services.

• Multitask and did cashiering adhoc duties as well as end of day till balancing/closing when rostered to.

• Worked in a team to ensure store policies are adhered to and store's smooth operations.

• Liased closely with clients on seasons' launches,marketing and promotional events as well as after sales services.

• Did export of after sales merchandises to the regions' service centre for diagnosis and fixing.

Riverisland

Sales Advisor


• Provided floor assistance on merchanise,product knowledge and stock inventory.

• Maintained inventory control level in areas such as re-stock and product replenishment.

• Exercised key ability to work autonomously in a fast paced and challenging environment.

•Attended trainings and courses on customer service to continue resourcing for suggestions,ideas and possible solutions when faced with challenging situations at work.

Jin Tai Primary School

PSLE, Aggregate: 230

Dunearn Secondary School

O'levels, 4 Credits