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Maxim Rogachev

Maxim Rogachev

End-User support & Coordination Supervisor



End-User support & Coordination Supervisor at ExxonMobil


Exxon Neftegas ltd (Sakhalin1 operator)

End-User support & Coordination Supervisor

Level 2 Supervision of service delivery to end users, such as PC setup and troubleshooting in accordance with established SLO. KPI monitoring.
Planning and budgeting (P&B) stewardship for IT dept.
Ensuring effective security and controls practices for systems and applications are in place. Contact for external and internal audit units.

Career medium 01
Career medium 05

Exxon Neftegas ltd (Sakhalin1 operator)

Technical Services & Operations Supervisor

Coordination of Infrastructure services delivery such as data transport (WAN, LAN, VSAT, Microwave, Radio), Computing Facilities, Voice, Enterprise Storage infrastrcuture support, Server support.
Asset management, warehousing.
Updated and tested Disaster Recovery and Business Continuity plans


Exxon Neftegas limited an ExxonMobil affiliate

Applications & Process Coordination Supervisor

Ensuring Security and Controls compliance. Asset management and warehousing coordination.
Disaster Recovery & Business Continuity plans development and testing. Assisted IT external and internal audits, coordinated gaps closure.

Career medium 06
Career medium 05

Sakhalin IT Education


Provided assistance during setup of testing environment for Pearson Vue and Prometric exam delivery at Sakhalin island.
Worked with local companies to provide authorized IT trainings.


Exxon Neftegas limited an ExxonMobil affiliate

Computing Team Lead

Coordinated end user support service delivery in central and field office locations.
Responsible to resolve high impact issues within short period of time. Local projects delivery (logistics, installation and other support).
Infrastructure Change management and communication to business.
Disaster Recovery Plan test.

Career medium 01
Career medium 01

Exxon Neftegas limited an ExxonMobil affiliate

Staff System Analyst

Executed and served as focal point of contact for projects such as initial SAN installation, server replacement, backup infrastructure setup, lead customer office move execution (450 users were moved along with infrastructure). Acted as local project assistant for affiliate PC replacement (800 pcs).
Executed asset disposal.
Supported dept. as IT warehouse lead
Served as asset management contact, ensured appropriate processes and controls implementation.
Lead three annual physical reconciliations.
Stand in for team lead.


Exxon Neftegas limited an ExxonMobil affiliate

Senior Systems Analyst

End user computing support in headquarter and field offices.
Had numerous trips to field sites to provide L2 support. Participated in physical asset reconciliations, office startups.

Career medium 06
Career medium 06

ABB Lummus Global

IT engineer

Provided all-in-one support to ~150 customers (employees, contractors and subcontractors) located at the field sites (Chayvo Wellsite, Chayvo OPF, Nogliki).
Cabling, LAN, VSAT systems support,
Windows domain infrastructure support (design, security), data backup, LAN printing services, security fortification.
Internet proxy server setup and support.


Dalsatcom ltd.


PC Software and Hardware troubleshooting, on site and phone customers support (24x7).
Linux and Windows NT based servers installation for small offices (internet and mail gateways).
SOHO hardware and software on-site support.
LAN cabling and setup
Corporate network documentation and visualization with MS Visio.
Setup and troubleshooting of Polycom video-conferencing system.
VSAT equipment monitoring and hands on support.

Career medium 03
Career medium 04


Wireman of structured cabling system

Performed installation of structured cabling systems at various locations of Sakhalin island.
Installed corresponding hardware such as 19" racks, patched lines as data ports, connectors, outlets etc.


“Canopus” company, an Kuban Neftegaz affiliated company

IT Engineer

Windows NT based domain infrastructure support at distributed offices (~12 servers).
Managing and support of internet proxy and email services.
Support of end-user PC.
Configured Cisco router (1600 series) for leased line.
Maintenance and troubleshoot of server and desktop systems, printers, networking, hardware

Career medium 01

"Akcent", media broadcasting company

IT engineer

All-in-one SOHO support.
Internet access and web servers support.
PC hardware and software upgrade and troubleshoot.
Cabling and wiring.

Kuban State University (KubSU)

High, Physics

Krasnodar machine-building college

Engineer, Automation of technological processes and manufactures