Exxon Neftegas ltd (Sakhalin1 operator)
End-User support & Coordination Supervisor
December 2012 — Present
Level 2 Supervision of service delivery to end users, such as PC setup and troubleshooting in accordance with established SLO. KPI monitoring.
Planning and budgeting (P&B) stewardship for IT dept.
Ensuring effective security and controls practices for systems and applications are in place. Contact for external and internal audit units.