Alberta Gaming and Liquor Commission
Field Service Technician
September 2014 — Present
Troubleshoot, repair,maintain,install electronic gaming devices.
Determined appropriate methods and sequencing of operations.
Troubleshoot manufacturing and inspection test equipment on electronic parts of VLTs and Slots.
Perform RAM clear, firmware swaps and hardware upgrades.
Conduct investigations and complete the Technical Services Incident Form for gaming anomalies,vandalism and product issue.