Aurora Public Schools
Embedded Site Technician
February 2014 — Present
User support (including: informal training, and technical advising); customer service. Research new technologies or solutions. Train one-on-one and groups of users to use/maintain new and existing hardware, software, peripherals, etc.
Software (including: Microsoft Windows/Office, Novell client/GroupWise, Symantec Antivirus, all other district and site supported applications) troubleshooting, maintaining, installing, reinstalling, and configuring. Imaging, reimaging, and custom site image creation.
Hardware (including: computers, monitors, network/local printers, and related peripherals) troubleshooting, testing, maintaining, and repair. Un-box, setup, and configure new hardware.
Networking (including: unmanaged switch, cabling, and patch panel) moves, adds, changes, and basic troubleshooting.
A/V (including: projectors, overheads, visualizers, interactive whiteboards, sound systems, and associated peripherals) troubleshooting, maintenance, and configuration.
Documentation (including: inventories, technical notes, and site specific web) creation and maintenance. Coordinate with District-level IT groups (Helpdesk, Application Services, Telecommunication Services, Technical Services, Webmaster, and Instructional Technology) as necessary. Stay current on industry best-practices and district policies/procedures.
Perform other duties as assigned.
Customer and Support service.
Aurora Public Schools (2015) Aurora Public Schools Job Descriptions. Retrieved from APS, http://hr.aurorak12.org/work-for-aps/job-descriptions/