Close Close Preview

Your amazing online presence is right this way.

Create your profile
Capture who you are, what you do, and where you're going. All in one place.

Matyas Farkas

Matyas Farkas

Senior Agent

Unisys

Budapest, Hungary

Message
MENU ☰

Unisys

Senior Agent/Escalations

- Implementation/ deployment of iDevices
- Handling escalations
- SLA - creating the reports and investigate why the ticket failed the SLA targets
- Providing customer specific trainings to new hires and refreshment trainings to Senior Agents
- Developing of Help File
- Organizing weekly team meeting
- Active Directory system management
- BMC/ Remedy support
- VPN Support
- Helping agents with floor walks

Career medium 01
Career

Withers Bergman LLP

Assistant

Assist with communication of business and administrative concepts relationship-building with German clients

Eötvös József High School

Bilingual Immersion Class

2002-2006

Pázmány Péter Catholic University

International Relations

2010-2014