April 2013 — Present
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Communications Consultant at Optum
Accountable for the development and implementation of a division-wide communications strategy for 2,500 employees, including the creation of a resource-based intranet site, an internal newsletter, nationwide town hall events, bulletins and assorted executive-level requests. Also serve as the subject matter expert for communication standards and communication technology best practices.
Created, executed and managed the communications strategy for approximately 400 employees in the Data Mining group of OPTUMInsight. Produced a monthly employee newsletter, led bi-monthly employee roundtables, produced quarterly town hall events, and led strategic projects launched to improve issues identified in the company’s annual employee feedback survey.
Initiated and launched internal communications initiative at AIM Healthcare (prior to its acquisition by OptumInsight). Created multiple communications plans for various companywide events. Served as editor of the employee magazine, content administrator of the employee intranet and project manager/creative contributor to all employee- focused programs. Shared responsibilities in constructing RFP responses, proposals, presentations and other sales collateral to attract new prospects within the healthcare industry.
Directed daily office procedures for a wholesale import company, including focused marketing efforts. Additional responsibilities included writing and creating sales newsletters, designing marketing collateral, managing and completing the website redesign process and performing various administrative duties to support the president and sales team.