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Matthew Fletcher

Matthew Fletcher

London

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The Old Red Lion

Supervisor

This bar was an extremely quiet gentleman's pub, therefore hours and work were very limited during my short time here. I was responsible for looking after the bar alone on most shifts and also worked in the kitchen along side the chef to ensure all food served was at a very high standard.

Career medium 01
Career
Career medium 05

Antic LTD

Supervisor

During this job i was promoted to a supervisor position where i was responsible for the general running of the bar and ensuring both staff and customers were happy. I supervised shifts alone in which i was expected to cash up at the end of the night and ensure the building was left secure and ready for the next day. I was also responsible for customer complaints, staff complaints, stock control and ensuring the managers were kept up to date with any required information. This job was a great learning experience for me and a huge step forward in my career.

Career

Couture

Barista

This job involved making coffee from 8am-4pm. It was extremely busy during this time and required extreme concentration and patience as well as great teamwork and communication.

Career medium 02
Career
Career medium 04

Best Place Ltd

Bar Staff

In this job i was regularly responsible for the bar and kitchen whilst working alone. This taught me valuable skills which enabled me to work quickly and effectively without allowing stress levels to overcome me. I also worked night shifts as a night porter here and was responsible for the cleaning of the hostel and up to 60 guests at a time. I also had Barista training from Illy Coffee whilst working here.

Career

McDonald's

Crew Trainer

Whilst working in this job i completed an apprenticeship in Food & Health Safety. This enabled me to then go on and become a Crew Trainer. This role required me to train new staff in a particular way using constructive criticism and various other techniques.

Career medium 04
Career
Career medium 03

McDonald's

Crew Member

As this was my first job i learnt the basic skills of customer service. I also learnt how to work in a kitchen and a very busy environment under immense pressure to deliver.

Career

Lewisham College

BTEC Extended Diploma in Music Performance

Still ongoing - 3 days per week - Tuesday, Wednesday and Thursdays - Complete in June 2014

The Northicote School

GCSE

Music - A
Double Award Science - B/C
Mathematics - C
English - C
I.T - Pass/Merit