Director of Business Development
January 2006 — Present
BUSINESS DEVELOPMENT PROFILE
Manage internal and distribution partnerships in all phases of account acquisition, account management, implementation rollout, training and marketing activities.
Proven ability to drive revenue and build loyalty within a market region through quality assurance in customer service. Develop operational controls to ensure that all company departments deliver desired customer experience.
Structure sales teams and design effective business plans, develop talent, establish sales and marketing strategies to reach growth goals.
Ability to understand changing market dynamics, translating them into proactive strategies to achieve market acquisition and sales objectives.
Experience supporting a variety of marketing functions within the organization, including branding and messaging to different target audiences (e.g., multicultural initiatives, small businesses, women entrepreneurs, homeowners, retirees, trucking/transportation industry).
Successful leadership with strategic, creative and financial acumen to take organizations to the next level.
Brainstorm and execute consulting initiatives to remedy business deficiencies. Help organizations create a unified vision and implementation plan.
Design strategic goal setting, action planning, performance tracking, and coaching (employee accountability).
Identify best candidates in-house or out-side client organization. Establish structured, candidate interview and selection process.
Prepare workshops to address employee engagement and retain professional talent.
Conduct HR system audits. Identify and analyze deficiencies. Present measurable solutions (metrics) and timelines.
STRONG AREAS: creative solutions within limited budgets; objection handling; consultative selling; premier customer service; relationship building and management; talent training and development.