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Martha Osos

Martha Osos

Associate Director of Medicare Advantage Stars Quality and Performance Strategy

UnitedHealth Group

Greater Chicago Area

Accomplished professional with a valuable foundation of healthcare principles and over 12 years of health industry knowledge. I am passionate about people, health, well-being and have an enthusiasm for building relationships while thriving in fast paced environments. My strong personal integrity and dedicated work ethic contr...

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UnitedHealth Group

Associate Director of Medicare Advantage Stars Quality and Performance Strategy

Manage and execute on the strategies for the stars program at UnitedHealth Group for our Medicare Advantage members.
Oversee and collaborate with resources to develop programs to improve and increase both member and provider satisfaction: building on health outcome survey initiatives and CAHPS to improve member's satisfaction and helping physicians increase their member's satisfaction through various programs. Manage and execute on HEDIS measures specific strategies. Ensure all states deliver at a 4+ star plan and help members to live healthier lives.
Previously, working as a population health management consultant assist providers in addressing NCQA patient preventative care opportunities and increase their CMS stars performance alongside their value based contract. Monthly interactions with provider offices to explain their clinical performance. Responsible for NCQA HEDIS chart abstraction implementation across multiple lines of business.
Formerly, responsible for managing CMS Medicare Advantage bid planning and member plan implementation for four states. Licensed Insurance Producer.
Monitoring value based physician contracting success for all five states and strategic population health methods.