Concordia Tractor Inc.
March 2009 — Present
Manage all day to day operations of the service department, including employees, other departments and most importantly our customers.
- Schedule all workflow for the shop and dispatch to the technicians
- Build excellent customer relations
- Assist in marketing/advertising opportunities
- Assist safety coordinator with monthly safety meetings, make sure the overall safety and appearance of shop is in order
- Sell labor and work on making my department more profitable