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Mark Dankbar

Mark Dankbar

Houston, TX 77027





H&R Block

Tax Preparer, Office Manager and Classroom Instructor

Tax Preparer - A state licensed tax preparer, that provides excellent customer service while preparing an accurate return completed in a timely manner. Also responsible for offering tax consultations and future tax advice to our clients.

Office Manager - Managed an office with 10 employees. Created and maintained a schedule to keep the office adequately staffed. Approved and submitted payroll hours biweekly. Implemented marketing strategies to increase business. Resolved all escalated client and employee issues. Fostered a teamwork environment. Meet or exceeded company set goals resulting in a bonus.

Classroom Instructor - Taught and oversaw classrooms of tax preparers on a variety of IRS and tax rules and laws. Used computers, projection machines and other teaching aids. Implemented tests and graded exams.

Career medium 06
Career medium 03



Cashier - Courteously greet customers and efficiently process transactions within busy, fast-paced retail environments. Operate cash register, scanners and computers to itemize and total customer purchases; collect payments and make change for cash transactions; and balance drawer at the end of each shift. Assist with store stocking, floor-sets and opening/closing procedures.


University of Houston


I attended University of Houston and earned 99 credits in an Accounting program from 09/1999 - 6/2002, I was also on the Dean's List. I'm currently thinking of returning to complete the program and earn a degree.

Education medium 05
Education medium 01

H&R Block Institute

Income taxes

Completed 8 years (2006-2013) of continuing education to maintain my certification to prepare taxes. The focuses of the education were Federal Tax Law, Ethics, IRS Rules, Banking laws and legislation, and yearly tax law updates.