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Mark Dankbar

Mark Dankbar

Houston, TX 77027

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H&R Block

Tax Preparer, Office Manager and Classroom Instructor

Tax Preparer - A state licensed tax preparer, that provides excellent customer service while preparing an accurate return completed in a timely manner. Also responsible for offering tax consultations and future tax advice to our clients.

Office Manager - Managed an office with 10 employees. Created and maintained a schedule to keep the office adequately staffed. Approved and submitted payroll hours biweekly. Implemented marketing strategies to increase business. Resolved all escalated client and employee issues. Fostered a teamwork environment. Meet or exceeded company set goals resulting in a bonus.

Classroom Instructor - Taught and oversaw classrooms of tax preparers on a variety of IRS and tax rules and laws. Used computers, projection machines and other teaching aids. Implemented tests and graded exams.

Career medium 06
Career
Career medium 03

HEB

Cashier

Cashier - Courteously greet customers and efficiently process transactions within busy, fast-paced retail environments. Operate cash register, scanners and computers to itemize and total customer purchases; collect payments and make change for cash transactions; and balance drawer at the end of each shift. Assist with store stocking, floor-sets and opening/closing procedures.

Career

University of Houston

Accounting

I attended University of Houston and earned 99 credits in an Accounting program from 09/1999 - 6/2002, I was also on the Dean's List. I'm currently thinking of returning to complete the program and earn a degree.

Education medium 05
Education
Education medium 01

H&R Block Institute

Income taxes

Completed 8 years (2006-2013) of continuing education to maintain my certification to prepare taxes. The focuses of the education were Federal Tax Law, Ethics, IRS Rules, Banking laws and legislation, and yearly tax law updates.

Education