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Mark Dale

Mark Dale

Service advisor

Northtowne auto group

Overland Park, KS

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Goodyear tire & automotive center

Manager

Managed/staffed/scheduled/trained associates in a 10 bay service shop......inspected/presented vehicle conditions to customers about there vehicles on a daily basis.....talked about the features/benefits of services either being suggested/ required as per MAP guidelines with the customer.....evaluated daily/monthly profit & loss statements to maximize productivity.....

Left prior job with Tires Plus in Kansas City....to relocate to San Diego, CA.....

Career medium 02
Career
Career medium 01

Tires plus

Manager

Managed/staffed/scheduled/trained associates in a 10 bay service shop......inspected/presented vehicle conditions to customers about there vehicles on a daily basis.....talked about the features/benefits of services either being suggested/ required as per MAP guidelines with the customer.....evaluated daily/monthly profit & loss statements to maximize productivity.....

Left prior position at Walmart to persue a job more involved in the automotive industry.....thru my tenure with Express tire I was a Manager......then promoted to Business development manager for for KC/Oklahoma/Omaha markets......

Career

Walmart tire & tire automotive centers

Sales / Manager

Managed/staffed/scheduled/trained associates in a 10 bay service shop......inspected/presented vehicle conditions to customers about there vehicles on a daily basis.....talked about the features/benefits of services either being suggested/ required as per MAP guidelines with the customer.....evaluated daily/monthly profit & loss statements to maximize productivity.....

At this time I started as a sales floor associate at the age of 15.....and at the age of 18 was promoted to Manager.....

Career medium 03
Career

Winnetonka high school

Graduate from here in 1988....

Northtowne auto group

Service advisor For Lincoln

Greet customer to assess needs for there vehicle while communicating to the technician the customers concern....and recommending additional services as needed....while upholding a 98% or better customer satisfaction rating....

Certified with Lincoln/Ford/Suzuki/Fiat/Alfa Romeo

Proficient in the use of Reynolds

Career medium 03
Career