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Marissa Fallstich

Marissa Fallstich

Care Management Associate

Aetna

Whitehall, PA

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Aetna

Care Management Associate

As a care management associate, I serviced inbound member and provider calls for a well known health insurance company. I answered questions regarding the process of obtaining pre authorization for medical and surgical procedures . My job was to authorize the procedures, or set up cases for further review when required. I entered referral authorizations into a data base for members with HMO policies. I helped members locate providers participating with their plan, and transferred misdirected calls to the correct department. Also, I was a preceptor, and trained our new hires to do the job properly.

Career medium 01
Career
Career medium 03

Fellowship Manor

Certified Nursing Assistant

As a CNA , my responsibility was to care for the residents of the nursing home, both physically, mentally, and spiritually. My duties included bathing, feeding, dressing, and toileting residents. I brought residents to scheduled activities, and participated in the activities with them. I accompanied residents to doctors appointments. Over all, I made sure my residents were safe, happy, and well cared for.

Career

Liberty Nursing and Rehab Center

Certified Nursing Assistant

As a CNA , my responsibility was to care for the residents of the nursing home, both physically, mentally, and spiritually.I worked on the Alzheimer's unit, as well as the transitional care unit. My duties included bathing, feeding, dressing, and toileting residents.I made sure all alarms on escape risk residents where secured properly. Up on the transitional care unit, in addition to helping residents with ADL's, I cared for patients on ventilators and with tracheostomies . I accompanied patients to appointments and activities. My job was to care for all my residents overall well being.

Career medium 02
Career

Whitehall High School

High School Diploma

Lehigh Career and Technical Institute

CNA, Health Occupations