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Marielle Serpico

Marielle Serpico

Women's Sales Associate

Saks Fifth Avenue

Staten Island


Saks Fifth Avenue

Woman's Sales Associate

Created a sales environment that enhances the buying experience
Drove the full sales life cycle, from initial contact to demonstrations and sale
Ensured all customers receive excellent service
Attended weekly sales meetings
Maintained successful relationships with retail customers and management team
Monitored for loss prevention through leakage and theft
s transactions


Women's Sales Assosiate

• Completed a range of duties that are aimed at increasing sales
• Listened to customers to help them make desired selections
• Quickly learned the shop floor in order to retrieve items
• Displayed clothes in size order and well-organized
• Assisted the store manager with their general duties
• Took part in and completing all company required training programs
• Resolved various customer complaints and concerns within company guidelines
• Vigilant against theft, leakage and stock damage
• Managed online orders fro company's website

Serpico, Serpico & Siddiqui P.C. Law

Administrative Assistant

• Provided support for the firm partners and associates
• Operated high volume telephone system
• Managed the calendar of each firm partner by scheduling and confirming appointments
• Created company's website -
• Maintained the company website and various web applications
• Maintained a current client database both hard and electronically
• Contacted clients directly to obtain various pieces of information

Career medium 05
Career medium 02

Bloomingdale's 59th Street

Brand Ambassador

• Networked with sales associates in order to build sales
• Delivered the highest quality of customer service
• Interacted with over 800 customers per day in a positive manner
• Launched and promoted Bloomingdale’s loyalty program, resulting in opening several new accounts per week
• Oversaw promotional and sales events, including various B-events, launch of loyalty program and fashion week
• Utilized strong problem-solving ability to resolve any customer concerns

Career medium 03

Portobello Cafe

Social Media Director/ Hostess

• Created and implemented social media presence from the ground up, using various marketing techniques and social media applications
• Utilized in-depth knowledge and understanding of social media platforms to communicate information and ideas.
• Effectively used these platforms to build and maintain customer relationships.
• Validated, claimed and managed pages in order to increase web visibility, membership, and traffic.
• Warmly greeted and acknowledged guests when arriving and leaving the restaurant.
• Demonstrated ability to communicate with kitchen staff and coworkers.
• Well-versed in maintaining waiting list of guests.
• Highly skilled in greeting and interacting with guests in a professional manner.
• Hands-on experience in answering telephone and taking reservations.
• Monitored reservations of VIPs and Special Guests.


Iona College

Bachelor Degree in Communications, Public Relations