September 2013 — Present
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Product Development General Manager at Telefónica
• Head of new product development, new business development and innovation.
• Definition and implementation of new product and services roadmap for consumer and enterprise, including digital services, mobile applications, TV and video, VAS, multimedia content, cloud-services, M2M, financial services, access and connectivity.
• Responsible for end-to-end product lifecycle management, from idea generation to live evolution.
• Identification of new business opportunities and establishment of partnering agreements with partners, providers and suppliers.
• Mentor at Wayra, providing entrepreneurs with support on business, product, design and user experience matters.
• Company-wide focus point for all online channel and mobile app development initiatives.
• Definition and end-to-end implementation of technical roadmap of transformational initiatives pertaining all websites.
• Development and design lead for "Online Company" transformational initiative.
• Responsible for Movistar mobile app roadmap for iOS/Android/Blackberry platforms (http://appstore.com/movistar).
• Blueprinting, standards assurance and final design of all user interface, user experience and user engagement aspects.
• Led development and implemention of innovative web-based workflow solution for massive interactive multimedia communications, among other succesful web-based SAAS solutions.
• Redesigned the architecture of the company's website.
• Supported formalization of internal business and operational processes.
• Introduced and enforced Scrum agile development methodology as Scrum master.
• Project manager, business developer and solution architect in applications and technology consulting projects.
• Prime experience in CRM, Billing, Revenue Management, Business Intelligence, and Mobile Banking solutions for the Telecommunications and Financial industries.
• Focal point for Billing and Mobile Banking solutions.
• Project manager in applications and technology consulting projects.
• Prime experience in CRM, Billing, Revenue Management and Data Migration for the Telecommunications industry.
• Group leader in numerous testing and implementation projects in Venezuela, Colombia, Aruba and Panamá.