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Maria Nodarse

Maria Nodarse

Lead Patient Financial Representative

Baptist Hospital of Miami

Miami, FL


Baptist Hospital of Miami

Lead Patient Financial Representative

Coordinate with patient, doctor's offices, and insurance companies in a professional manner regarding patient financial obligations, including verification of insurance benefits, authorizations, collections of monies due. Demonstrate proper telephone techniques and etiquette. Met and exceeded department monthly productivity goals of over 100% consistently. Worked with upper management to ensure appropriate changes were made to improve customer satisfaction. Built customer loyalty by placing follow-up calls to customer for feedback of service quality rendered. Assisted in the hiring process and trained new employees. Submit reports, preregistration logs, and lunch logs to department manager. Awarded employee of the quarter in October 2013.

Career medium 03
Career medium 04

Interval International

International Vacation Exchange Advisor

Provided sales services and meet sales goals. Responded to and resolve customer complaints. Interacted with customers, providing advise in the selection of their vacation. Book airfare, car rental, and hotel. Deal with credit card transactions. Handle high volume of calls in a inbound call center. Demonstrated excellent telephone etiquette. Collected customer feedback and made process changes to exceed customer satisfaction goals.


Trail Amoco

Cashier Manager

Provided customer and personnel assistance. Handled cash intake, inventory control and light maintenance. Hire, train, and scheduled new employees. General office responsibilities included data entry, typing, and filing invoices. Open and closed store, which included counting cash drawers and making bank deposits. Maintained visually appealing and effective displays for the entire store.

Career medium 05


Human anatomy and physiology certification

Madonna High School

High School Diploma